Fwd: FW: Bucking Horse Townhome – 2107 Nancy Gray

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ID	Status	Date	Property	Public/Private
#47320	Closed	July 28, 2025 8:57 am	Townhomes at Bucking Horse	public

Status

Date

Property

Public/Private

#47320

Closed

July 28, 2025 8:57 am

Townhomes at Bucking Horse

public

Olivia Herrmann

July 28, 2025 8:57 am 4 months ago

Thank You,

[image: image.png]

*Rane Dennis*

Maintenance Account Manager

Precision Landscape and Maintenance

Main Office: (970) 669-5280
Direct Line: (970) 413-6697
Emergency: (970) 306-0201
Email: rane@coprecision.com
Website: http://www.coprecision.com
Address: 4315 E. Harmony Road. Fort Collins, CO 80528

———- Forwarded message ———
From: Olivia Herrmann
Date: Mon, Jul 28, 2025 at 7:13 AM
Subject: FW: Bucking Horse Townhome – 2107 Nancy Gray Roof Leak
To: Rane Dennis

Rane,

Can you turn the water on at 2107 Nancy Gray? This is in the townhomes.

Olivia

*From:* Stephanie O’Hearn
*Sent:* Sunday, July 27, 2025 8:14 PM
*To:* Olivia Herrmann
*Subject:* Re: Bucking Horse Townhome – 2107 Nancy Gray Roof Leak

Hi Olivia,

Sorry! I’ve been meaning to reach out. This last month….. anyway. I don’t
think Precision ever stopped by or did what they needed to do to turn on my
outside water spigot. I just went out to test it and still no water flows
from it.

Thanks,

Stephanie

On Jul 27, 2025, at 1:56 PM, Olivia Herrmann
wrote:

Stephanie,

Just following up on this. Is the leak resolved?

Olivia

*From:* Stephanie O’Hearn
*Sent:* Tuesday, June 24, 2025 3:23 PM
*To:* Olivia Herrmann
*Subject:* Re: Bucking Horse Townhome – 2107 Nancy Gray Roof Leak

Absolutely! Nothing yet, and as you can see through this email thread I had
to follow up a couple of times a year ago. My hope is rage I’ll hear from
them soon.

Thanks,

Stephanie

On Jun 24, 2025, at 1:20 PM, Olivia Herrmann
wrote:

Would you please let me know when you’ve heard from them, just so I can
take this out of my inbox, please?

*From:* Stephanie O’Hearn
*Sent:* Monday, June 23, 2025 6:46 PM
*To:* Olivia Herrmann
*Subject:* Re: Bucking Horse Townhome – 2107 Nancy Gray Roof Leak

Sounds good! Thanks, Olivia!

On Jun 23, 2025, at 2:21 PM, Olivia Herrmann
wrote:

Stephanie,

Armor Roofing will reach out to you in the next day or two to schedule
their visit.

Olivia

*From:* Stephanie O’Hearn
*Sent:* Thursday, June 19, 2025 4:16 PM
*To:* Olivia Herrmann
*Subject:* Re: Bucking Horse Townhome – 2107 Nancy Gray Roof Leak

Thank you, Olivia. Appreciate it.

Thanks,

Stephanie

On Jun 19, 2025, at 3:07 PM, Olivia Herrmann
wrote:

Stephanie,

See below. I left a message for Armor Roofing.

Olivia

*From:* Jena Smith
*Sent:* Thursday, June 19, 2025 3:02 PM
*To:* Olivia Herrmann
*Subject:* Re: Bucking Horse Townhome – 2107 Nancy Gray Roof Leak

Hi Olivia,

The association hired Bellisimo to manage the 2020 hail restoration work.
As the general contractor, we subbed out the trade-specific work. The
roofing sub on this project was Armor Roofing Systems.

We do not perform roof inspections. But if you want to contact Armor
Roofing, I included their contact information below.

Armor Roofing Systems

https://www.armorroofingsystems.com/

(970) 663-9600

Best,

Jena Smith

P 970.229.5900

F 970.223.5740

jsmith@bellisimoinc.com

http://www.bellisimoinc.com

3702 Manhattan Avenue Ste. 201

Fort Collins, CO 80526

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*From: *Olivia Herrmann
*Date: *Wednesday, June 18, 2025 at 2:47 PM
*To: *Jena Smith
*Subject: *Bucking Horse Townhome – 2107 Nancy Gray Roof Leak

Hello Jena,

Would Bellisimo inspect a roof leak at the Bucking Horse Townhomes? It
sounds like you might have some history with this particular situation?

Thanks,

Olivia

*From:* Stephanie O’Hearn
*Sent:* Wednesday, June 18, 2025 2:36 PM
*To:* Olivia Herrmann
*Subject:* Re: Bucking Horse Townhome – 2107 N.G Roof Leak

Hi Olivia,

Thank you for the prompt reply. I’m fine with your vendor, but I may also
hire one as well for a second eye. The vendor, who also was the one to
install the new roofs in 2020/2021, did stop by my home to observe the
ceiling and look at the roof last year. He said that he would bring some
guys out to make the repairs but that i didn’t need to be present at the
home while they were there working. I assumed it had been completed, but
never received official confirmation to close that loop. I’m assuming
Kellison would be able to provide?

Please let me know if you have additional questions.

Thank you,

Stephanie

On Jun 17, 2025, at 5:53 PM, Olivia Herrmann
wrote:

Hello Stephanie,

I’ve attached the Townhomes responsibilities chart (this comes directly
from the Covenants). If the leak is the result of faulty roof installation
then the HOA would be responsible. If it’s something else, then it would
be your responsibility to pay for.

Would you rather bring in a vendor of your choosing or have us bring in a
vendor of our choosing? After the inspection, we’ll have a better idea of
who will be responsible for the repairs, based on the responsibilities
chart I mentioned above.

Olivia

*From:* Stephanie O’Hearn
*Sent:* Tuesday, June 17, 2025 3:29 PM
*To:* Info
*Subject:* Bucking Horse Townhome – 2107 N.G Roof Leak

Hi,

Please read through the following email thread.

Ever since the HOA had the Bucking Horse Townhome roofs replace a few years
back, I have had issues with my roof leaking into my living room after each
major storm. I worked with Kellison last year, who assured me that they
sent their vendor to fix the issue. While I was home for lunch this
afternoon I watched the roof again leak through my ceiling in the same spot
it was supposed to be fixed last year. I quickly grabbed a bucket to
collect the water, but I should not have to continue to deal with a roof
leak.

Please have someone at your earliest convenience please reach out to me
with next steps.

Thank you,

Stephanie O’Hearn

2107 Nancy Gray

307-760-0074

Begin forwarded message:

*From:* Stephanie O’Hearn
*Date:* June 17, 2025 at 3:01:02 PM MDT
*To:* Nicole Bean
*Subject:* *Re: Bucking Horse Townhome – Roof Leak*

Thank you, Nicole. I will reach out to them.

Thanks,

Stephanie

On Jun 17, 2025, at 2:24 PM, Nicole Bean wrote:

We no longer manage Bucking Horse. You will need to contact Summit
Management.

Sincerely,

Nicole Bean

Director of Client Services

Kellison Corp.

970-235-0279 | http://www.kellisoncorp.com

1113 Cleveland Ave
Loveland, CO 80537

Read the Article Here

On Tue, Jun 17, 2025 at 1:52 PM Stephanie O’Hearn
wrote:

Hi Nicole,

As I sit in my kitchen eating lunch on my break from work, the roof is once
again leaking through to the ceiling in the exact same place it was a year
ago. The vendor came out then and said that he would take care of it. I’ve
placed a bucket to collect the water for now. Will you please contact the
vendor to once again come out again to fix the leak in the roof?

Please let me know if you need anything additional, as I can provide a
picture and video if needed.

Thank you,

Stephanie O’Hearn

On Aug 28, 2024, at 6:17 PM, Stephanie O’Hearn wrote:

Hi Nicole,

It’s been a week since I’ve had any updates and I have yet to hear a peep
from the vendor.

Thanks,

Stephanie

On Aug 22, 2024, at 2:32 PM, Stephanie O’Hearn wrote:

Hi Nicole,

That sounds good and thank you.

Thanks,

Stephanie

On Aug 22, 2024, at 9:28 AM, Nicole Bean wrote:

Hi Stephanie,

I have provided your contact number to the vendor to reach out to you and
schedule a time for when they can come back.

Sincerely,

Nicole Bean

Director of Client Services

Kellison Corp.

970-235-0279 | http://www.kellisoncorp.com

201 E. 4th St # 130
Loveland, CO 80537

Read the Article Here

On Wed, Aug 14, 2024 at 11:53 AM Stephanie O’Hearn
wrote:

Hi Nicole,

Damage to a roof from an insurance covered sudden and accidental peril –
severe rain and hail storms – would not be considered “routine
maintenance,” and especially in the case where the roof of the structure
was replaced by the HOA just a few years ago.

I would like to speak with someone regarding the next steps in this
process. Please reach out at your earliest convenience.

Thank you,

Stephanie

On Aug 14, 2024, at 11:28 AM, Nicole Bean wrote:

Good Morning,

Per page 3 of the attached the routine maintenance of the roof would be the
responsibility of the individual unit owner.

Sincerely,

Nicole Bean

Director of Client Services

Kellison Corp.

970-235-0279 | http://www.kellisoncorp.com

201 E. 4th St # 130
Loveland, CO 80537

Read the Article Here

On Wed, Aug 14, 2024 at 9:14 AM Kellison Corp.
wrote:

Sincerely,

Jessica Wolke

Kellison Corp.

970-494-0609 | http://www.kellisoncorp.com

201 E. 4th St # 130
Loveland, CO 80537

Read the Article Here

———- Forwarded message ———
From: *Stephanie O’Hearn*
Date: Wed, Aug 14, 2024 at 9:13 AM
Subject: Bucking Horse Townhome – Roof Leak
To:

Hi,

I just left a voicemail but wanted to also follow up with an email. I came
home from work after yesterday’s storm to discover water damage from a leak
in the roof. Please contact me with the next steps so that we can get this
taken care of as soon as possible.

Thanks,
Stephanie O’Hearn
307-760-0074
2107 Nancy Gray Avenue

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